Report a service within the right of complaint

Should you unexpectedly have challenges with your Thermex product within the right of complaint, our service team of specialized supporters and service technicians is ready to help you, so that you will enjoy your Thermex product for many years.

Select product type and fill in the below so that we can respond to your review as soon as possible.

Product type

Product name *

Item no. *

The item number is on the type plate on the product. On hoods, the type plate is usually behind the filters in the hood

Series no.

Serienummeret står på typeskiltet på produktet. På emhætter sidder typeskiltet oftest inde bag filtrene i emhætten

Enigine type

Date of purchase *

Description of problem *

Name *

Address *

ZIP code. *

City *

E-mail *

Mobil telefon *

Telefon

I can give permission to store and process my data *

I accept the terms of service and personal data policy (open in new tab) *

I am a dealer and would like feedback after the service has been performed

Company name

Thermex customer no

Reviewed by

E-mail

Telephone

Thermex ordre no.

Copy of invoice *

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Photo of nameplat

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Photo / video of the problem

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Photo / video of the problem

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